Case Study

National Trust for Scotland


National Trust for Scotland


2015 – Present


Commercial Cleaning, Office Cleaning



National Trust for Scotland, Newhailes House & Gardens has a 17th-century Palladian villa with gardens that have woodland walks in the 18th-century designed landscape. It is a fantastic setting and a joy to work in. This Palladian mansion was once home to the influential Dalrymple family, who gave the house its important library, superb rococo interiors and fine collections of paintings, ceramics and furniture, along with the significant 18th-century designed landscape.

It is well situated in 34 hectares of historical landscape. The Newhailes estate offers unspoilt amazing views across the Forth. If you are a member of National Trust for Scotland it is well worth a visit and a guided tour. Whilst looking for National Trust for Scotland online we were looking for commercial cleaning companies, and Snowdrop Services came highly recommended.

We have cleaned for the site in Newhailes for a number of years, whilst helping them keep their 5-star rating in cleanliness. This site requires a varied and flexible cleaning service including office cleaning, cleaning of the café and toilet cleaning. Due to the public use of these facilities, the cleaning needs to be carried out before the site is open, whilst the offices need to be cleaned within office hours.

We clean the offices in the 17th century Palladian House on a daily basis. Due to the conservation of the property we have strict guidelines that the team must adhere to, ensuring that there is no damage to the house. Our tasks within the offices are: dry cleaning all screens with a microfibre cloth, cleaning of all clear desks, cleaning of the kitchen including the inside of the microwaves, cleaning of all toilet and washroom facilities, emptying all bins and recycling and vacuum and mopping all relevant areas.

Whilst there is construction work ongoing at the site, our duties in terms of the café cleaning have changed. This includes cleaning the floors of the ‘Docot Diner’ floor and cleaning the seating area known as the glasshouse. Our main duties include cleaning the tables and chairs and vacuuming and mopping the floor.

The public toilets need to be cleaned to a high standard to maintain the excellent ratings on trip advisor. This includes thorough cleaning of the toilets and sinks, polishing the mirrors and brushing and mopping the floors. We ensure that the consumables are topped up after each clean, including: toilet paper, hand towels and hand wash. If you are looking for commercial cleaning companies to help with your cleaning give us a call.